Project Manager

We are looking for a relationship-driven and analytically-minded Project Manager to be the trusted point of contact for our clients. You will own the day-to-day client partnership, lead performance analytics and reporting, and translate business goals into clear briefs for our internal specialists. You make sure every engagement delivers measurable value.

What you'll do

Client Relationship Management

• Serve as the primary point of contact for an assigned portfolio of clients, building strong, long-term relationships rooted in trust and clear communication.
• Lead regular client check-ins, weekly status calls, and quarterly business reviews, setting agendas and following through on next steps.
• Anticipate client needs, manage expectations proactively, and resolve concerns before they escalate.

Strategic Project Planning

• Develop a deep understanding of each client's business model, target audience, competitors, and commercial KPIs.
• Translate client business goals into actionable account plans and clear creative, paid media, and web briefs for the internal team.
• Partner with the Growth Strategist, Multimedia Designer, and Web Specialist to align scope, timelines, and deliverables with each client's strategy.

Analytics, Reporting & Client Reviews

• Own performance tracking across each client's digital channels: building, maintaining, and continually improving the dashboards and reports they rely on.
• Pull and analyze data from social media (Meta, TikTok), web (GA4), and e-commerce (Lazada, Shopee) to identify trends, insights, and concrete opportunities.
• Prepare and present monthly and quarterly performance reviews to clients, framing results in the language of their business (leads, sales, ROAS, retention).
• Translate findings into briefs and recommendations for the Growth Strategist, Multimedia Designer, and Web Specialist so the next sprint is data-driven.
• Document decisions, action items, and learnings after every client meeting and circulate them to the relevant team members.

Project Coordination & Quality Assurance

• Coordinate cross-functional workflows across creative, media, analytics, and web, ensuring deliverables move smoothly from brief to launch.
• Review work-in-progress and final outputs against the brief and client brand guidelines before they are presented to the client.
• Manage client approvals, feedback rounds, and revisions through our project management tools without disrupting team focus.

Account Growth & Retention

• Identify opportunities to expand the scope of existing engagements where a clear client need aligns with our capabilities.
• Lead renewal conversations and scope adjustments in collaboration with leadership, framing them around delivered value and forward-looking goals.
• Capture client feedback systematically and feed it back into our process and service offerings.

What we're looking for

• Bachelor's degree in Marketing, Business, Communications, Business Analytics, or a related field.
• Minimum 3 years of experience in project management, client services, or account management at a digital marketing, advertising, or creative agency.
• Proven track record of managing a portfolio of clients and growing accounts through strong relationships and strategic recommendations.
• Demonstrable hands-on experience with Google Analytics (GA4) and social analytics tools (Meta Business Suite, TikTok analytics). Experience with Shopee or Lazada analytics is a major plus.
• Comfort with data visualization and dashboarding tools (e.g., Looker Studio), and a love for organizing data in spreadsheets.
• Working knowledge of how social media marketing, paid media, web, and analytics fit together, enough to translate client goals into solid briefs and challenge work when something is off.
• Exceptional written and verbal communication skills, with the ability to present confidently to founders, marketing leads, and C-level stakeholders, and to turn complex data into simple, actionable insights.
• Highly organized, proactive, and calm under pressure, with experience using project management tools (e.g., Asana, ClickUp, Notion, or Monday).
• Applicant must be based in the Philippines.
• Upon hiring, the applicant must only be employed with Dreamlist. No double jobs. This is a full-time, exclusive position requiring dedicated focus on Dreamlist clients.

Work structure & benefits

Work Hours

Monday to Friday, 9 a.m. to 6 p.m. Occasional, pre-approved, and paid overtime may be required for special client campaigns or events.

Location

Fully remote work arrangement with company-provided equipment.

Gatherings

Attend company gatherings in Metro Manila (approx. once a month, expenses covered).

Benefits (for regularized employees)

Health card benefits. Unlimited leave policy. Opportunities for professional growth and skill development. Annual all-expenses-paid company vacation (contingent on employee and company performance). Mid-year and annual performance bonuses (contingent on employee and company performance).